How we can help you
Reliable support behind the scenes, so you can focus on what matters most - your clients.
Essential Support
From $250
For solo psychologists needing reliable day-to-day administrative assistance.
Includes:
Appointment scheduling & rescheduling
Client reminders set up
Inbox organisation & admin support
Basic invoicing assistance
General practice administration
From 5 hours per month
MOST POPULAR
Practice Flow
From $500
Best for growing solo or small practices
Includes:
Everything in Essential
Medicare claiming admin
Cancellation follow-ups
Intake form processing
Report formatting & proofing
Payment tracking
From 10–15 hours per month
Services are offered on flexible monthly retainers tailored to the needs of each practice.
Practice Partner
Ongoing operational support for busy clinicians or small practices.
Includes everything in Practice Flow, plus:
End-to-end administrative coordination
Practice workflow optimisation
Systems setup & refinement - review your processes.
Identify how your PMS can serve you better
Liaising with referrers or admin contacts
Monthly operational check-ins
Ideal for clinicians wanting a trusted long-term support partner.
Flexible hours to be agreed upon
Stillpoint Practice Support provides flexible administrative and operational support tailored to the needs of private psychology practices. Services are designed to reduce administrative burden while maintaining organised, efficient systems behind the scenes.
Service Categories
Administrative Co-ordination
Day-to-day practice support including inbox and calendar management, client communication, document preparation and general administration to ensure smooth and organised operations.
Client Administration
Support with appointment scheduling, client reminders, intake processing and onboarding, helping maintain a seamless client experience from first contact onward.
Billing & Workflow Support
Assistance with invoicing, Medicare and billing workflows, payment tracking and general process coordination to support consistent and accurate practice operations.
Practice Organisation
Ongoing support to maintain structured systems, improve workflows and ensure the administrative side of the practice runs efficiently and reliably.
Flexible Monthly Support
Services are offered on a monthly retainer basis, providing consistent and reliable support aligned with the needs of each practice.
TESTIMONIALS
"Mel has extensive experience supporting my busy psychology practice and consistently demonstrates exceptional organisation, reliability and attention to detail. Her ability to manage administrative processes efficiently while maintaining professionalism and confidentiality makes her a valuable support partner for any psychology practice."
S.Dickson
Psychologist